JLab Bluetooth Headphones Not Turning ON-(Fixes to Try)

Every electronic gadget has a once-in-the-time experience of malfunction, and so do the JLab Bluetooth headphones.

However, JLab is one of the most inexpensive and popular Bluetooth headphone brands. Despite its low price, the company offers better comfort, excellent sound quality, and compatibility with Android and iOS devices.

But some of the times JLab Bluetooth headphones like JLab Studio headphones or JLab Go Air may have some technical issues, and one of them is that the headphones don’t turn on.

Here are some of the potential reasons that your JLab headphones could be malfunctioning and not turning on:

  • Dead Battery
  • Dirty/Loose Charging Connections
  • Faulty On/Off Switch
  • Water Damage
  • Defective Power Management Circuitry

Here, we will discuss some troubleshooting methods to fix JLab Bluetooth headphones not turning on.

JLab Headphones Will Not Turn On [Solved!]

This is because of a variety of reasons. From a dead battery to the connection between your JLab Bluetooth headphones two components, or any internal element being damaged. If these are the case, then replacing them is your only option.

How do troubleshoot your JLab headphones? What should you do if your headphones aren’t charging? And, in case there is any way to fix the JLab headphones for cheap, how would I go about doing it?

These are just a few of the questions that individuals have on various forums, so I decided to find out the answers and share them with everyone.

let’s jump on the troubleshooting Fix if your JLab headphones won’t turn on.

1. Make Sure They’re Fully Charged

If your headphones won’t turn on, the first thing you should check is whether they’re fully charged. If headphones are out of battery then there is no way they will power on.

According to JLab their headphones probably take 1.5 hours to charge from 0% to 100%.

Like any other headphones, JLab headphones also have an LED indicator that blinks when in the process of charging and turns solid when they’re fully charged.

If the indicator continues to be unresponsive after you’ve put headphones on the charge means there is some other issue than just the bead battery.

Sometimes it’s due to a simple mistake, such as plugging in your headphones incorrectly. Take careful note of each and every step on how to charge your Headphones as outlined in the handbook.

2. Regulate the Temperature for JLab Headphones

This is one of the most important steps and people usually overlook it. If your environment is too hot or too cold, it can damage your headphones. With too hot, the internal component can get melted and the battery can die out quickly.

So, it’s advisable to use your headphones only at a moderate temperature. Like during summer, you should avoid using it in a very hot car. Also, during winter, don’t use it when you’re outside in the cold weather when there is snowfall.

If you’ve been using your headphones at an extreme temperature, it’s better to wait for some time till it gets to a moderate level.

Video credit: JLab

3. Check to see Whether the Hardware is damaged.

If none of the methods work, it could be a hardware failure. In that case, your headphone battery is completely dead, and mutual connections are not being established, so you need to look for a replacement.

This is rare but it does happen when your headphone drop from a distance, also electric shocks can also damage the hardware.

If that is the case, you might as well buy a new one as the repair cost will be more than the actual price of the headphone.

4. Look for the JLab Warranty Coverage:

if your purchase is within 30 days of the period, JLab will refund your entire order, no questions asked. For that, you have to just fill out the return form.

However, JLab provides email and phone support to its clients, allowing them to contact the customer care team and address their issues.

Furthermore, since 2008 JLab has offered a warranty extension for its Bluetooth and earbuds products.

As a result of this, the newest product comes with a two-year warranty rather than just a one-year warranty on the previous wired headphones.

In the warranty, they cover all the manufacturing defects and any damage caused by normal wear and tear.

So, if you’re experiencing any issues with your JLab headphones, you should immediately contact their customer support.

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One of the finest aspects of JLab headphones is their durability and low cost. The company also offers an extended warranty on their products which is a great plus point.

Even with all these great features, there can be situations where your JLab headphones might not turn ON.

There can be various reasons for that, some of which are listed above. Follow the methods one by one until you find a working solution for your problem. If none of them work then try to reclaim your warranty.


What if my JLab headphones refuse to turn on due to a technical glitch?

Begin by resetting your JLab headphones. This process often resolves any minor glitches they might be encountering. Remember, if the issue persists after resetting, it might be a good idea to contact JLab’s customer support for further assistance.

Could the issue be with the charging cable or port?

Yes, check the charging cable for any visible damage or wear. Use a different cable that you know is in working condition to see if the issue persists. Also, examine the charging port. Dirt or debris can prevent proper contact with the charger. Remember, using a faulty charging cable or port can damage your headphones, so it’s important to ensure they’re in good condition.

Can firmware updates help if my JLab headphones are not turning on?

Yes, sometimes updating the firmware can resolve issues with the headphones not turning on. Remember, firmware updates often include fixes for known issues and improvements for performance. It’s a good practice to keep your headphones updated to the latest firmware version.

What are some good usage and care routines to prevent common headphone issues?

Regular maintenance and updating your headphones, when necessary, can extend their life and preserve their functionality. Remember, taking good care of your headphones includes storing them in a safe place when not in use, avoiding exposure to extreme temperatures, and cleaning them regularly.