Jlab is known for its affordable and great-quality headphones, and the JBuds Air is no different. Despite being a little on the budget-friendly side, these earbuds offer great sound quality, a comfortable fit, and easy connectivity.
However, some users on different platforms like Quora, Reddit, and also on BestBuy have reported that they are unable to get their JBuds Air earbuds to connect to each other.
This can be a frustrating experience, especially if you’re trying to use them for something important like a conference call or listening to music while working out.
Some of the most common reasons:
- One of the earbuds isn’t charged
- There’s something blocking the connection between the earbuds, like another set of headphones or a phone case
- The firmware on the earbuds needs to be updated
However, even if you’re experiencing one of these issues, there’s no need to worry. We’ve put together a quick and easy guide on how to fix your JBuds Air so they’ll connect to each other in no time.
If JLab JBuds Air Are Not Connecting, Here Is a Quick Fix:
Solution 1: Quick Fix
Before we get into some of the more technical fixes, there’s one simple thing you can try that may do the trick.
- Remove the earbuds from the charging case and switch them off.
- To turn them OFF, you must hold the Main button on both earbuds for approximately 5 seconds.
- Place them back in the charging case after they’ve been switched OFF, and wait at least 60 seconds.
- After 60 seconds take them out from the case and turn them ON by holding the Main button on both earbuds for approximately 5 seconds.
- Maintain a distance of 2 inches and wait for the LED indicator on one earbud to flash white and for others to flash blue.
- A voice prompt will say ‘Earbuds Joined’.
Now all you have to do is to connect them with your device and start playing your favorite tunes to make sure that they are working.
Solution 2: Check If There Is Something Blocking the Connection
If the quick fix didn’t work, the next thing you should do is to check if there’s anything blocking the connection between the earbuds.
This could be something as simple as metal, plastic, or even your own hair.
Also, according to many experts signals of Wifi routers, microwaves, and other electronic devices can also interfere with the connection between Bluetooth devices.
So make sure that you’re not too close to any of these devices when you’re trying to connect your JBuds Air.
Also, it’s a good idea to turn off Bluetooth on any other gadgets you aren’t using at the moment since they might also cause problems.
Solution 3: Check If The Earbuds Battery Is Low
If the JLab JBuds Air Not Connecting, it might be because one of them has a low battery.
To check this, you have to open the app and go to the settings. Once you’re in the settings, look for the ‘Battery’ section and check the battery life of each earbud.
If one of them is below 10%, then it won’t turn ON or it will turn OFF automatically. So make sure to charge them before you try to use them again.
Solution 4: Update The Firmware
Sometimes, the reason your JLab JBuds Air Not Connecting to each other is that the firmware needs to be updated.
Luckily, updating the firmware is a pretty easy process. All you have to do is to open the app and go to the settings. Then, look for the ‘Firmware Update’ section and follow the instructions.
If you don’t have the app, then you have to put your earbuds into the charging case and connect it to your PC or laptop via a USB cable. Once it’s connected, visit the official site and download the latest firmware.
After the download is complete, unzip the file and run the ‘Update.exe’ file. Follow the instructions and wait for the process to finish.
Solution 5: Reset The Earbuds
If none of the above solutions work, your JBuds Air may require a reset. Resetting is one of the most effective techniques to deal with various technical issues.
It’s pretty easy to do and it only takes a few minutes. In order to reset your earbuds, you have to follow the below steps:
- Put both earbuds in the charging case and now open the Connected device and remove the JLab JBuds Air from the list of devices.
- Remove one earbud from the charging case and quickly tap seven times on the touch sensor of that earbud.
- After this, an LED indicator will blink blue, and then it will turn OFF.
- Now put the earbud back in the case and repeat the above step for the other earbud.
- Once both earbuds are reset, take them out of the case and try to connect them with each other.
Hopefully, this will work for you but If the problem persists, then you should consider taking them to the nearest service center.
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Conclusion
Following the Solutions that are mentioned above should help you fix the problem of why your JLab JBuds Air Not Connecting to each other.
If the issue persists even after the first attempt, you may reapply to these solutions more than once.
However, if the problem is not solved, it is likely that there is a manufacturing flaw. You may either take them to the nearest service center or return them if you have just bought them.
FAQs
To pair your JLab earbuds together, please follow these instructions:
Press and hold the button on both earbuds for about 5 seconds. You should see a white light on both earbuds, which means the earbuds are in pairing mode and you can release the button.
However, if the earbuds are in pairing mode, the LED light on the right ones will flash blue and white alternately.
Next, open the Bluetooth settings on your phone and select “JLab JBuds Air” from the list of available devices.
There are a few things you can try if your JBuds air the left one isn’t connecting:
Check to make sure that both earbuds are fully charged. There could be something blocking the connection between the earbuds. Try removing any headphones or phone cases that might be in between them If you’re still having trouble, try resetting the earbuds.
To pair JLAB left and right earbuds you have to put both earbuds in the charging case. Once they’re in the case, press and hold the button on the earbuds for 3 seconds until the light starts flashing white. Then open your Bluetooth settings on your phone and select “JBuds Air” from the list of devices.
To reset your JLab earbuds, you will need to open the Connected app and remove the JLab JBuds Air from the list of devices. Remove one earbud from the charging case and quickly tap seven times on the touch sensor of that earbud. After this, an LED indicator will blink blue, and then it will turn OFF. Now put the earbud back in the case and repeat the above step for the other earbud.