Jlab is a well-known brand for producing low-cost, high-quality headphones. The Jbuds Air Executive is no different, offering great sound quality and a very affordable price.
However, some users have been having issues with the left earbud not connecting to their phone or computer. Which is very frustrating, to say the least.
Fortunately, there is a fix. In this article, we’ll walk you through the steps to take to get your earbuds up and running again.
Possible Reasons Why Jlab Jbuds Air Executive Left Earbud not Connecting:
There are a few possible reasons why your Jbuds Air Executive left earbud might not be connecting.
- Problem With The Earbud itself
- Charging Case
1. Problem With The Earbud itself
The first and most obvious reason is that there might be something wrong with the earbud itself. If the earbud is not working, no amount of troubleshooting is going to fix it. Try resetting the earbuds and if that doesn’t work, you’ll need to contact Jlab customer support for a replacement.
2. Charging Case
If the earbuds are not connecting, it could also be an issue with the charging case. Make sure that the charging case is charged and that the earbuds are placed properly in the case.
Also, there is a possibility that the place in the charging case for the left earbuds of Jlab Jbuds Air Executive is not lined up correctly. Try to take the earbuds out of the case and put them back in, making sure that they are properly seated in the charging contacts.
3. Bluetooth Connection
If you’re having issues with the left earbud not connecting, it’s also possible that there is a problem with the Bluetooth connection.
What you have to do is put back earbuds in the charging case and tap 7 times on the sensor of the earbuds one by one. When you tap on the earbuds they will flash blue. Now you have brought out the earbuds from the charging case. If one flashes blue and the second flashes white it means both earbuds are good to go.
After that try to connect your earbuds again to your device.
4. First-time setup may have been run incorrectly
If this is the first time you’re setting up your Jlab Jbuds Air Executive earbuds, it’s possible that you didn’t do it correctly. In order to properly connect your earbuds, you need to make sure that you put them in pairing mode.
To do this, take the earbuds out of the charging case and hold down both the buttons on the earbuds for 3 seconds until you see the light on the earbuds flashes white.
Once they’re in pairing mode, go to your device’s Bluetooth settings and connect to the “JLab JBuds Air Executive” headphones.
5. Firmware
Lastly, it’s also possible that there is an issue with the earbuds’ firmware. So, In order to update the firmware, you’ll need to connect the earbuds to your computer and use the Jlab Firmware Updater tool.
Follow the instructions on how to update the firmware and once it’s done, try connecting your earbuds to your phone again.
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Conclusion
If your Jlab Jbuds Air Executive left earbud is not connecting, it could be due to a variety of reasons such as low battery, issues with the Bluetooth connection, or a need for a reset. It’s important to troubleshoot these potential issues systematically.
Start by ensuring your earbud is charged, then check your device’s Bluetooth settings, and finally, try resetting the earbuds as per the manufacturer’s instructions.
If the problem persists, it may be best to contact Jlab’s customer service for further assistance. Remember, proper care and handling can prevent such issues in the future.
FAQS
The most common reason is that the Bluetooth on one of the earbuds may be turned off. Another reason could be that the earbuds are not charged. Finally, the Fireware of the earbuds may be out of date.
You have to put the earbud in the case and tap 5 to 7 times on the touch panel of the earbuds one by one, and the earbuds will blink white 3 times. After that, take out the earbuds from the case and they will automatically connect to your device. If they don’t, please try to reset them.
The first thing to check is the power source – make sure that both Jbuds are fully charged. Also, the firmware on both devices may need to be updated. lastly, one of the buds is damaged.